SERVICE INQUIRY POLICY

(Replaces Return & Refund Policy as no online sales or payments are conducted on this website)

1. Inquiry Handling Process

• Upon receiving your request via our contact form, Vietphulegia.com‘s customer support team will respond via Phone or Email within 24 working hours.

• You may modify your inquiry details (number of guests, expected dates) or cancel your request at any time by notifying us via our Hotline or Email.

2. Booking & Cancellation Terms

• Since no online payments are processed directly through this website, all policies regarding deposits, accommodation payment methods, cancellations, or deposit refunds (if applicable) will be clearly detailed and agreed upon during direct booking confirmation.